Please read this list first. If you are unable to figure out your issue contact us directly for help.
Question: No power?
Answer: Check ground, check power at end of the wire with a meter (note: not a test light) and verify 12v. Check all fuses, switches, etc. Some switches do NOT work with whip lights due to voltage drops/back feeding.
Question: My whip light only has one color!
Answer: Check white controller that plugs into whip pole. We include 1 extra controller with every purchase in case you need it. Verify controller is plugged in and working. Check batteries in whip remote.
Question: My whip light wont change colors with the remote!
Answer: Check white controller (as mentioned above) check batteries in remote. Check line of sight of controller (the eye is on the side of the white controller) check 12v power
Question: My light wont come on!
Answer: Check all fuses, CHECK THE GROUND!, Check for 12v power with a meter
Question: My light has moisture in it!
Answer: Was it extremely humid outside? Did you recently wash it? Contact us directly.
Question: I have 12v at the relay but not at the end of the light. What wrong?
Answer: Most likely the relay has gone bad. Relays can be purchased at most auto parts stores or through us.
Question: I broke my light mounts, what do I do now?
Answer: Contact us for replacements